PRIVACY POLICY

DLINWELL Precision Wellness Solutions

Dlin Wellness (DBA DLINWELL Precision Wellness Solutions) – Sole Proprietorship – Irvine, California

Effective Date: February 2026

Last Updated: February 2026

Website: www.dlinwell.com

1. INTRODUCTION

Dlin Wellness, operating as DLINWELL Precision Wellness Solutions (“Company,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.dlinwell.com), purchase or use the DLINWELL Studio Program – PRO (“Program”), or interact with us in any other way.

By accessing our website or purchasing the Program, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

2. INFORMATION WE COLLECT

2.1 Information You Provide Directly

We may collect the following information when you interact with us:

1. Contact Information: Name, email address, phone number, business name, and mailing address.
2. Payment Information: Billing address and payment details. Note: Credit card numbers and financial account information are processed by our third-party payment processor (Kajabi/Stripe) and are not stored on our servers.
3. Business Information: Studio name, type of wellness services offered, team size, and other business details shared during onboarding or demo calls.
4. Communications: Messages, emails, form submissions, and any other correspondence you send to us.
5. Account Information: Login credentials for accessing the training platform and software.

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

1. Device Information: IP address, browser type, operating system, and device identifiers.
2. Usage Data: Pages visited, time spent on pages, click patterns, and referring URLs.
3. Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to improve your experience and analyze website traffic. See Section 7 for details.

2.3 Information We Do NOT Collect

We do not collect:

1. Medical records or health data from your clients
2. Protected Health Information (PHI) as defined under HIPAA
3. Screening images, reports, or end-client data generated through the DLINWELL Software (unless you voluntarily provide such information to us for support or troubleshooting purposes; in that case we will use it only to assist you and will not use it for any other purpose)
4. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

1. To process your purchase and deliver the Program, Device, and Software
2. To provide onboarding, training, implementation support, and monthly supervision
3. To communicate with you about your account, orders, and support requests
4. To send you important updates about the Program, Software, or these policies
5. To improve our website, products, and services
6. To analyze website traffic and user behavior for optimization
7. To comply with legal obligations
8. To protect our rights, property, and safety

Advertising & Remarketing. We may use pixels and similar technologies (e.g., Meta Pixel) and analytics tools (e.g., Google Analytics) to measure performance, understand website usage, and (where enabled) show you ads on other websites or platforms. You can manage your preferences and opt out as described in Section 7 and Section 8.

We do not sell personal information for monetary consideration. We may share personal information with advertising and analytics partners as described in Section 4 and Section 7. California residents can opt out of such sharing as described in Section 8.

4. HOW WE SHARE YOUR INFORMATION

We may share your information only in the following circumstances:

1. Service Providers: We share information with third-party service providers who help us operate our business, including:

• Kajabi (website hosting, course delivery, and email)
• Stripe (payment processing)
• Google Analytics (website analytics)
• Meta (Meta Pixel / Meta Ads) (advertising measurement and retargeting, if enabled)
• Email marketing platforms
• Scheduling tools (for demo bookings)

1. Legal Requirements: We may disclose your information if required by law, court order, or governmental request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
2. Business Transfers: If Dlin Wellness is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
3. With Your Consent: We may share information with your explicit consent for purposes not covered by this Privacy Policy.

“Sharing” for Advertising (California). While we do not sell personal information for money, our use of advertising and analytics technologies may involve “sharing” personal information as defined under California law (e.g., for cross-context behavioral advertising). You may opt out of such sharing at any time by using the Cookie Preferences link on our website or by following the instructions in Section 8.

5. DATA SECURITY

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

These measures include:

1. SSL/TLS encryption on our website
2. Secure payment processing through PCI-compliant providers (Stripe)
3. Access controls limiting who can view personal information
4. Regular review of our data collection, storage, and processing practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

1. Active Accounts: For the duration of your Program subscription or license term, plus any renewal periods.
2. Financial Records: Payment and transaction records are retained for a minimum of seven (7) years to comply with tax and accounting obligations.
3. Communications: Support correspondence and business communications may be retained for up to three (3) years after your last interaction.
4. Website Analytics: Anonymized analytics data may be retained indefinitely for business analysis.

After the retention period, personal information will be securely deleted or anonymized.

7. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar tracking technologies to enhance your browsing experience.

7.1 Types of Cookies We Use

1. Essential Cookies: Required for the website to function (login, navigation, security). These cannot be disabled.
2. Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics). These collect anonymized usage data.
3. Marketing/Advertising Cookies: Used to help deliver, measure, and improve advertising, including retargeting and conversion measurements (e.g., Meta Pixel). These cookies may track your activity across websites and services.
4. Functional Cookies: Remember your preferences and settings to improve your experience.

7.2 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, disabling certain cookies may affect the functionality of our website.

Cookie Preferences. You can manage your cookie preferences at any time by clicking “Cookie Preferences” (or “Do Not Sell or Share My Personal Information”) in the footer of our website. If you disable Marketing/Advertising cookies, we will not use tracking for retargeting or cross-context behavioral advertising on your browser or device.

For opt-out of Google Analytics, visit: https://tools.google.com/dlpage/gaoptout

8. YOUR PRIVACY RIGHTS

8.1 California Residents (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

1. Right to Know: You can request information about what personal data we collect, use, and share.
2. Right to Delete: You can request deletion of your personal information, subject to certain exceptions.
3. Right to Correct: You can request correction of inaccurate personal information.
4. Right to Opt-Out of Sale or Sharing: We do not sell personal information for money. However, you may have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising. You can opt out by clicking “Do Not Sell or Share My Personal Information” or “Cookie Preferences” in the footer and disabling Marketing/Advertising cookies.
5. Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

Global Privacy Control (GPC). Where required by applicable law, we honor opt-out preference signals such as Global Privacy Control. If your browser sends a GPC signal, we will treat it as a request to opt out of the sale or sharing of personal information for the browser or device that sends the signal.

Authorized Agent. You may designate an authorized agent to make a request on your behalf. We may require proof of the agent’s authorization and verification of your identity.

To exercise any of these rights, contact us at: [email protected]

We will respond to verified requests within forty-five (45) days. We may extend this period once by an additional forty-five (45) days, where permitted by law, and we will notify you if an extension is needed.

8.2 All Users

Regardless of your location, you have the right to:

1. Access the personal information we hold about you
2. Request correction of inaccurate information
3. Request deletion of your personal information (subject to legal retention requirements)
4. Opt out of marketing communications at any time by clicking “unsubscribe” in any email or contacting us directly
5. THIRD-PARTY LINKS AND SERVICES

Our website may contain links to third-party websites or services (e.g., scheduling tools, social media platforms). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party services you access through our website.

10. CLIENT DATA DISCLAIMER

The DLINWELL Software enables Buyers to capture screening images, generate reports, and store client records. The Company does not access, store, or process the end-client data generated by Buyers through the Software.

Buyers are solely responsible for:

1. Obtaining informed consent from their clients before collecting any data
2. Storing and securing client data in compliance with all applicable laws
3. Providing their clients with appropriate privacy disclosures
4. Handling data breach notifications if applicable

The Company assumes no liability for the Buyer’s handling of end-client data. See the Terms and Conditions, Section 12 (Data Privacy and Client Information) for additional details.

11. CHILDREN’S PRIVACY

Our website and services are not intended for individuals under 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will promptly delete it. If you believe a child has provided us with personal information, please contact us at [email protected].

12. DO NOT TRACK SIGNALS

Some browsers include a “Do Not Track” (DNT) feature. Our website does not currently respond to DNT signals. However, you can manage tracking through your browser’s cookie settings as described in Section 7.

“Do Not Track” (DNT) is different from the Global Privacy Control (GPC) signal. While we do not respond to DNT signals, we honor GPC as described in Section 8 for applicable users.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the “Last Updated” date at the top of this page.

For material changes, we will notify you via email or a prominent notice on our website. Your continued use of our website or services after the updated Privacy Policy is posted constitutes your acceptance of the changes.

14. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Dlin Wellness

DLINWELL Precision Wellness Solutions

25305 Virtuoso, Irvine, CA 92620

United States

Privacy Inquiries: [email protected]

General Inquiries: [email protected]

Website: www.dlinwell.com

By using the DLINWELL website or purchasing the DLINWELL Studio Program – PRO, you acknowledge that you have read and understood this Privacy Policy.